How To Create An Effective
IT and Technology Strategy
IT Strategy and Digital Transformation for CEOs and Leaders Creating an IT and technology strategy can feel like solving a complex puzzle, especially if leading a small to midsize business or a local government office. An effective IT strategy, custom-built for your needs, can be the solution. It’s your road map to […]
Your Culture Is The Driving Force Behind Digital Transformation
When you think of culture and digital transformation (Dx), what is the first thing that comes to mind? Other than the fact that the term ‘digital transformation is overused and overhyped. There is a common misunderstanding that Digital Transformation involves simply installing a new technology platform. In addition, many people believe that DX is simply […]
How Much Does Cyber Security Cost?
Cyber security is now a business-critical concern. But how much does it cost, and how much should you invest to protect your company? How much does cyber security cost? It’s a challenging question because so many different variables go into it. Including the size of your company, what industry you are in, your risk appetite, […]
How Digital Transformation (Dx) Impacts The Customer Experience?
How to achieve a more remarkable customer experience using digital transformation (Dx) solutions? The idea of delivering the best possible experience to the customer is the heart of every organization … this is not new. What is new is using digital transformation (Dx) to achieve a more remarkable customer experience. If you don’t adapt to […]
How Much Does IT Support Cost?
What are the costs for IT Support and Managed IT Services and what pricing model works best for your organization? How much does IT support cost in the Minneapolis/St. Paul area? If you are a medium-sized business in the Twin Cities and possibly in the market for an IT support or Managed Services Provider, this […]
9 Key Questions To Ask When Vetting Any IT or Managed Service Provider
What questions should you ask when vetting any IT or Managed Services Provider? During this difficult economic time, small to midsized organizations need to watch their spending. And that includes technology and the company that services it. Technology and IT touches every piece of your organization. And with a tough economy, the pandemic, and the […]
Introducing The Security Shield
Security Shield: An enterprise-level, fully layered cyber security solution The world has changed, and traditional security technologies like firewalls, antivirus, VPNs, and passwords are no longer enough. Breach tools have become widespread and commoditized, and it’s now just too easy for cyber-criminals to gain a foothold in business environments. The new face […]
Why Is IT Support So Erratic?
Introducing DEFCON
DEFCON: A proven system to ensure consistent IT response times Every IT service, technology provider, or Managed Service Provider on the planet struggles with and is challenged by IT support response times. Why? Because, like any service, IT providers have hundreds or even thousands of clients they are responsible for at any given moment. And […]
Understanding Cyber Resilience
It’s about being prepared … not bulletproof! The standard cyber security model for SMBs is fundamentally broken, it is missing a focus on cyber resilience. The current model is causing organizations worldwide, including SMBs here in the Twin Cities, to invest billions of dollars in cyber-security protections. And yet, massive breaches continue to occur, affecting […]
