7 questions that address everything you need to know about ChatGPT
The entire world is buzzing about ChatGPT.
ChatGPT is a revolutionary artificial intelligence (AI) technology.
It is a natural language processing and natural language understanding technology designed to help companies better engage with their customers.
It can produce original text using machine learning and can do it quickly, conversationally, and for free!
The impact on just about every industry has been vast. There are already reports of ChatGPT-generated screenplays, published poems, short stories, and students using it to do homework.
It has been so successful that the New York School district banned its use!
So, what does this mean for small to mid-sized businesses? Can AI replace human-generated content, or is it mostly hype?
This article will cut through the hype and give you a quick understanding of what you are dealing with.
We will accomplish that by answering the top 6 questions people have about ChatGPT.
Question #1: Exactly What is ChatGPT?
It is a new powerful AI tool that allows businesses to interact with customers more naturally.
ChatGPT is a free tool that uses artificial intelligence (AI) and machine learning to generate human-style conversational text responses to questions you ask. The answers from ChatGPT will cover any subject you want and can be long or short.
It is incredibly advanced software that uses AI to formulate answers and can participate in discussions conversationally.
Once it answers your question, you can ask to amend, reword, reorganize, or even rewrite it in a different language style.
The more detailed your question (input), the more accurate the answer (output).
It’s considered a bit revolutionary because it’s trained to learn what humans mean when they ask questions.
ChatGPT answers complex questions conversationally.
Users are surprised at its ability to provide human-like responses, giving the feeling that it may eventually have the power to disrupt how humans interact with computers and even each other.
Question #2: How does ChatGPT work?
It is the latest language model created by OpenAI, by improving on its latest version named GPT-3, which most AI tools on the market use.
GPT-3 was the third-generation network using machine learning and includes over 175 billion machine learning parameters, compared to its closest competitor from Microsoft, which had only 10 billion parameters.
GPT-3 is the largest neural network ever produced and is better than any prior model for producing text that seems like a human wrote it.
CHATGPT improves on GPT-3 by using human feedback to guide the learning process
The specific technique used by ChatGPT is called Reinforcement Learning From Human Feedback(RLHF). RHLF was created by combing machine learning and human intervention.
ChatGPT is revolutionary because…
IT was trained using human feedback so that the AI learned what humans expected when they asked a question. Training in this manner was revolutionary because it goes beyond simply training to predict the next word.
So, humans had a huge hand in helping ChatGPT so that its answers are not only factually accurate but written in a natural, human-like way.
How is ChatGPT different?
It is more advanced than any other AI tool on the market. It can produce detailed reports, write business plans, and create original content.
This tool can improve workplace processes by automating tasks, freeing up people to do more innovative work. It also can improve customer service, help in training and development, assist employees in responding to emails, and even draft basic documents.
What does ChatGPT look like?
It has a gray screen with a question box and scrolling text that answers any question you type.
It’s fast, sleek, and a bit intimidating.
Question #3: Who created ChatGPT?
It was created by a company named Open Ai, located in San Francisco, and is an artificial intelligence company.
OpenAI. Inc. is the non-profit parent company of the for-profit OpenAI LP.
Sam Altman is the CEO, who previously was president of Y Combinator.
Microsoft is also a partner and investor in OpenAI and has invested over $1 billion. Together they developed the Azure AI Platform.
Question #4: How Accurate or Intelligent is ChatGPT?
It can be incredibly good, and at the same time, it can be comically bad.
But there is one important thing to understand about it. Like all artificial intelligence tools, they know nothing at all. Instead, humans train them to recognize, respond and react to certain patterns.
And, with artificial intelligence, the more you use it, the smarter it gets.
You need to remember that it’s early in the development of AI tools like ChatGPT. Remember how bad Siri and Alexa were at the beginning? They got smarter as they interacted with more humans.
According to its creators (OpenAI), ChatGPT can sometimes be inaccurate, misleading, and untruthful. But don’t be too disappointed. It can also be incredibly accurate for the simplest to average complex questions you challenge it with.
It also has been said to be especially impressive if it has been exposed to (trained) a lot on one subject.
You can’t predict its accuracy.
You can ask ChatGPT to write computer programs to solve a complex problem, and it can give you a very accurate answer. But ask it a math problem in human terms, and it can break the AI model … meaning you will get a wrong answer!
It’s knowledge is limited to 2021
If you ask it a question that requires knowledge of recent or real-time events, ChatGPT will mostly fail.
Additionally, ChatGPT won’t know current news, headlines, or laws that have been passed, which limits what this tool can provide in an ever-changing world.
And keep in mind, OpenAI is continually updating and improving this tool, but it is in its infancy. Think of Google ten years ago. Expect things to change and improve quickly.
Question #5: How safe is ChatGPT?
It is a powerful tool that businesses can use for customer services, customer support, answering questions, and generating content for websites and blogs. It can also be used in chatbots, virtual assistance, and other AI applications.
Despite its many advantages, it poses some real security risks if used incorrectly or by cybercriminals.
Because it is an open-source chatbot, and anyone can access and modify the code, the cyber-threats can be many.
Types of cybersecurity threats with ChatGPT
- Data theft
- Phishing emails
- Malware
- Botnets
Important note:
Since its public unveiling, a considerable number of safety concerns have been addressed by its creator, along with Microsoft. However, remember that it is still a prototype AI model, and many things can go wrong. Therefore, it is important that you have a full-layered cybersecurity plan in place and that your IT provider knows you are using ChatGPT.
Question #6: What are the concerns or limitations of ChatGPT?
Even though ChatGPT is a powerful tool and continues to be a hot topic for businesses. There are some real concerns with its use.
These concerns and challenges include …
- It isn’t always right- It fails at basic math, is not good with simple logic questions, and even has completely incorrect facts. OpenAI, the create admits its limitations and says it can be especially dangerous regarding medical advice.
- Education-There are all levels of higher learning that are banning the use of this type of technology, as it can write full reports and assignments, taking the student completely out of the equation.
- Built in bias-The same biases that are present in humans will exit using ChatGPT
- It was programmed to be neutral-It will return factual information to your question, but if you ask it to condemn a certain topic, it won’t. You and your company have a unique voice, and it will struggle to match your style, voice, and point of view.
- It is trackable-Meaning Google and other browsers will know it is AI-generated, and plans are already in place to penalize AI-generated content.
- There is real cyber-security Issues-It can be used to create phishing emails, Botnets, and malware.
Question #7: Is ChatGPT Free?
Yes. For now, it is free. Over one million users registered in the first 5 days.
Unfortunately, technology as powerful as this requires time and money. Creating and building it, training, and fine-tuning AI models like ChatGPT are costly.
Sam Altman, Open Ai’s CEO, has cautioned that the company will have to monetize it at some point. We expect that to be sooner than later!
Takeaway
We believe that ChatGPT is groundbreaking and a real game changer for businesses.
The revolutionary technology has the potential to improve nearly all aspects of business, including simplifying customer service, lead generation, and even generating marketing content.
But it is important to remember that are many kinks yet to be worked out.
While we were finishing writing this article, OpenAI released a tool to detect AI-written text. OpenAI released the tool today after several universities and K-12 school districts banned ChatGPT due to its ability to complete students’ homework, such as writing book reports and essays and even finishing programming assignments.
Like any transformational technology, you must know its abilities, limitations, and security risks before using it.
There is no denying that the potential for Chat GPT is enormous. But only time will tell the full implications it will have on your organization…and the world.
