Top 10 Managed IT Service Providers in Minnesota

Managed IT Service Providers in Minnesota

Managed IT service providers (MSPs) can work as your partner to manage IT infrastructure, end to end. A proactively managed IT infrastructure is integral to running a successful business. An organization is successful if it can focus its energy and resources on effectively executing its core business activities. However, managing IT operations need not be an organization’s core competency. This is where IT managed service providers can offer significant value.

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What is a Managed IT Service Provider (MSP)?

Whether a large corporation or a small and medium business (SMB), you depend on your IT systems to run your business. Imagine a small and medium business (SMB) operating a multi-locational retail grocery store wanting to manage its inventory, accounting, billing, and finances by having an in-house IT department.  

The resources (time and money) required to run IT operations, attend complaints, mitigate incidents, prevent downtime, proactively detect cyber threats, and enable future scalability are too complex to be managed.

IT managed service providers can provide these services to manage and run your IT infrastructure per your needs and budget.

Top Factors to Consider While Choosing Best IT managed service providers

  • Services Offered: Understand the IT managed service providers’ service portfolio. This will include network management, cybersecurity, cloud services, backup, and recovery management, and help desk management. Ensure they cover your specific needs.
  • Response Time and Availability: Check IT managed service providers’ response times for ordinary and critical incidents. Confirm 24/7 availability. Review service level agreement (SLA) terms specifically focusing on the metrics assigned for response and resolution times. Ensure it meets your business needs.
  • Cyber Security: The global average cost of a data breach in 2023, as per IBM study “Cost of a data breach 2023,” is USD 4.46 million, highlighting a 15% increase in three years. As more and more businesses go online, IT systems become vulnerable to various cyber security threats. IT managed service providers can proactively intervene in threat detection to keep your systems secure.
  • Cost of Investment: The budget for IT managed service providers is an investment. As with any investment, evaluate the Return on investment (ROI). A lowest-cost provider may not be the best since loss of data due to cyber threats and downtime can cripple your business operations. Compare pricing models (fixed vs pay-as-you-go). Make sure you understand pricing terms and termination clauses.

Top 10 IT-managed service providers in Minnesota

Here’s a list of Minnesota’s top 10 IT managed service providers, known for their expertise in cybersecurity, IT support, co-managed IT services, and digital transformation services. These companies help businesses boost their technology and efficiency.

1. Imagine IT

As a regional managed IT services provider, Imagine IT offers tailored IT services for specific industry segments like agriculture, education, finance, government, healthcare, and others. A one-size-fits-all approach may not work well as all industry’s requirements are unique. This is where Imagine IT’s industry domain experience and unique onboarding processes cultivated over several years of working with clients can be of immense value. Imagine IT’s Defcon support and response framework can significantly improve your productivity by minimizing downtime due to incidents. Their Strategic IT and tech guidance goes beyond the basic support enabling you to implement a forward-looking IT strategy that aligns with your business goals. Imagine IT can be your IT partner for managed IT support, cybersecurity, digital transformation, co-managed IT services, and Microsoft 365 services.

2. Cyber Advisors

Founded in 1997 and incorporated in 2001, they offer the full spectrum of customized managed IT services. Be it enterprise email offerings, public cloud servers and platforms, and other related IT services, their dedicated team of service desk engineers and remote engineers working with the Network Operations Center (NOC) are available on demand to work with you to meet your day-to-day IT needs.

3. Loffler

Headquartered in Minneapolis, Minnesota, Loffler offers local, regional, and international tech support for SMBs for managing network endpoints, cyber security, etc. They are among the few IT managed service providers to offer proactive IT security solutions, offering three package levels. Their specialities include anti-virus, anti-malware, security updates, dark web monitoring, firewalls, and spam. They also offer unlimited help desk support through a dedicated team of engineers.

4. Atomic Data

Safe, Simple, and Smart. This is how Atomic Data is different from other IT managed service providers. Atomic Data offers tailored tech solutions by getting to know you better, as they believe in partnerships. They offer services under three categories—cloud, infrastructure, and IT services. Whether it is Atomic Cloud hosted in Minnesota, data center co-location services, or specific services like security compliance and 24×7 support, they have you covered.

5. MARCO

MARCO is your trusted partner for all things IT. Their managed IT service, amplifyIT, offers security architected on the National Institute of Standards and Technology (NIST) framework, ensuring peace of mind. This allows you to identify risks and protect the IT environment. They offer world-class 24×7 help desk support services. MARCO provides network maintenance, event logs, monthly status reporting, and anti-virus software management.

6. Success Computer Consulting

Over the last 30 years, Success Computer Consulting has been known for providing path-breaking Managed IT services to several SMBs in the twin cities. In keeping with time, their services have evolved. They currently offer managed cyber security services and services such as cloud, network security, and disaster recovery. They are known for their reputation of providing services on time and within budget.

7. Coordinated Business Systems (CBS)

At CBS it is the customer first, always. The company is very proud of its roots in Minnesota since 1983, when it entered the business. CBS takes pride in its fast and personal support. Their services are comprehensive and include the following.
  • Network Security Audit: An essential element in evaluating your network’s internal and external risks.
  • IT Help Desk: For your day-to-day basic IT issues managed via a ticketing system.
  • Cyber security:  Protecting your network and data from cyber threats is the key to business continuity.

8. A COUPLE of GURUS

This IT managed service provider offers dedicated IT support 24×7. They could act as your outsourced IT department so that you can focus on meeting your business goals. ConstantCare, their suite of Managed IT services, outsources the management, maintenance, and security of your technology at a fraction of the price of hiring full-time IT staff. The MSP offers image-based backup locally and on the cloud for business continuity. Its multi-tier security solution includes anti-virus and intrusion detection, web security, DNS-based filtering, dark web monitoring, and more.

9. Mytech Partners

With over 20 years in the small business IT support industry covering Minnesota and Colorado, they know the terrain. Whether data protection, IT security, or cloud storage—their services are designed around the needs of small and medium businesses. Their SmartBusiness managed services offer comprehensive IT support for a fixed per-user investment. Their co-managed IT services extend the capabilities of your existing IT department. Additionally, their backup and disaster recovery services reduce the risk of data loss, providing a crucial element of managed IT support.

10. Solution Builders

For 25 years, Solution Builders have been offering their IT management expertise to several territories of the North American continent. Their dedicated team of experts specializes in providing customized services that may be unique to your business needs. SB360 is a comprehensive support package for all IT needs, ideal for businesses outsourcing IT. Their Technology Strategy and Planning service identifies gaps and suggests cost-effective, relevant tech improvements. Their Project Management service ensures successful IT projects with expert planning, budgeting, procurement, and deployment.

Conclusion

Managed IT services are the way forward for corporations large, medium, and small to leverage expertise that may not be available in-house effectively. As technologies evolve, you may need a trusted partner who is ahead of the tech curve. 

Your focus and efforts should be on core business activities and strategies to propel your business growth while outsourcing your IT operations to an efficient IT managed service provider.

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