To keep your business running smoothly and securely
To keep your business running smoothly and securely
Outsourced IT with a full-service model, including IT Support, Cybersecurity, and Microsoft 365
Digital Transformation integrates innovative high speed technology into all facets of the business
Imagine IT proudly partners with industry-leading technology and cybersecurity providers to deliver innovative, secure, and resilient solutions that empower your business.
Imagine IT offers a wide range of Managed IT Support and Solutions. We have flexible options like fully outsourced IT for businesses without IT staff. And co-managed IT for those needing extra support alongside their current team.
Many IT service providers claim or even guarantee your call will be answered quickly, but by whom and at what technician level are they?
Our Response times:
Every IT or Managed IT Service Provider has to deal with days when the number of help desk calls is doubled or even Tripled. We call this Chaos.
Imagine IT developed our DEFCON system that helps us flex on crazy days when the service request load is unusually high.
That system involves five different DEFCON levels. As expected, each level denotes an extra level of service tickets to our support desk.
This system ensures you always receive a responsive solution to your issue, regardless of the service request load.
As cloud-based services gain traction, numerous IT support tasks can be handled remotely. However, certain situations call for onsite IT support, either by preference or necessity.
Imagine IT ensures a technician is dispatched to your location for any issues that cannot be resolved remotely.
Today’s organizations produce a huge amount of data, making it crucial to protect it to maintain business operations. Your data backup and recovery system is a critical investment that can make all the difference in protecting your organization.
We help you select, implement, and manage the backup and recovery solution that best suits your business needs, providing multiple options to fulfill your backup and recovery requirements.
Imagine IT prioritizes keeping your software and operating systems up-to-date to protect your business from cyberattacks.
Failure to do so means missing out on new features and leaving your company vulnerable to hackers who seek out those lacking the latest security updates. If your staff needs more resources or time to manage your IT infrastructure regularly, we can help.
With automated software updates, patch solutions, and security updates, including antivirus and antispam, we ensure business continuity by taking on the critical task of keeping your systems up to date.
Assessing, selecting, and implementing IT hardware and software can be labor-intensive. However, with our expertise and proficiency, Imagine IT is committed to assisting you in identifying the most cost-efficient licensing agreements and hardware tailored to your business needs.
We take charge of the entire procurement process, from installation, maintenance, and system upgrades to retiring outdated hardware.
Are you looking to maintain your IT infrastructure at peak operational efficiency?
Imagine IT offers continuous monitoring and management of all vital network components, such as routers, firewalls, and switches.
Our cutting-edge automated systems effectively identify and report device and connection failures while proactively overseeing and enhancing your computers, servers, and additional network elements.
At Imagine IT, we provide a seamless and efficient onboarding and offboarding process for your staff.
We create a custom process for your org and follow it every time.
At Imagine IT, we provide business-savvy account managers that understand the power of a strong partnership. A frequent cadence of strategic meetings and check-ins will keep your business goals aligned with IT.
We pride ourselves on delivering an awesome customer experience starting day one. And our relationship-based approach and onboarding process is a key part of that experience.
Changing IT providers can feel like a daunting task. But, with a little guidance and knowing the right questions to ask, you can find an IT partner who aligns with your goals.
Kick things off by understanding your needs…
Finally, look for providers who have experience in your industry. Every industry has unique needs and challenges, and your provider will need to be knowledgeable in order to deliver effective solutions.
