Cyber Risk Management: What It Is and Why It Is Important
10 MIN READ Cyber risk management is a crucial component of the wider efforts of
Empower your organization with strategy-driven IT support that’s always within reach. Experience responsive, effective services that are cyber-secure, remote-enabled, and designed to support your growth.
The Security Shield
Quick Response Times
It’s incredibly frustrating when the same tech issues pop up again and again.
These recurring problems not only interrupt your workday but can also seriously impact productivity and, ultimately, your bottom line.
There is a solution: DEFCON
An IT support system that provides timely, reliable support and a full strategy to prevent these annoying recurring IT issues.
JOHN DOE - COMPANY PRESIDENT
The #1 Reason Companies Switch IT Providers
You’re not alone if you’ve ever felt stranded with unresponsive IT support. It’s incredibly frustrating when the same tech issues pop up again and again.
These recurring problems not only interrupt your workday but can also seriously impact productivity and, ultimately, your bottom line.
The main reason organizations like yours switch IT providers to find a partner that provides timely, reliable support and a full strategy to prevent those annoying recurring issues.
Learn More About DEFCON Our IT support Response System →
It can help you anticipate future technology trends and their potential impact.
What could be more dangerous to a thriving organization than a security breach? A breach can cause severe adverse impacts on the future of your company.
We place your security at the forefront of everything we do. Our Security Shield protects your organization against evolving cyber threats, ensuring your operations remain uninterrupted and your people and data stay protected.
When IT and technology work hand-in-hand with your vision, something remarkable happens, and strategic IT support and technology does even more…
Responsiveness, reliability, security, and strategy.
Imagine IT offers a wide range of Managed IT Support and Solutions. We have flexible options like fully outsourced IT for businesses without IT staff. And co-managed IT for those needing extra support alongside their current team.
Many IT service providers claim or even guarantee your call will be answered quickly, but by whom and at what technician level are they?
Our Response times:
Every IT or Managed IT Service Provider has to deal with days when the number of help desk calls is doubled or even Tripled. We call this Chaos.
Imagine IT developed our DEFCON system that helps us flex on crazy days when the service request load is unusually high.
That system involves five different DEFCON levels. As expected, each level denotes an extra level of service tickets to our support desk.
This system ensures you always receive a responsive solution to your issue, regardless of the service request load.
Cybersecurity is a huge concern and ongoing challenge for organizations of every size. Therefore, understanding the latest cyber threats that pose significant risks to your business is crucial.
Imagine IT created The Security Shield, a fully-layered, enterprise-grade cyber security solution for small to mid-sized organizations and city and county government offices.
Digital Transformation (Dx) services, encompassing IT consulting and strategy, are essential for small to midsized organizations to navigate the fast-paced technological landscape and remain competitive.
Imagine IT’s Dx services help businesses optimize processes, enhance customer experiences, and make data-driven decisions.
IT consulting and strategy provide tailored roadmaps to harness innovative technologies, maximizing ROI and ensuring sustainable growth.
Imagine IT is a Microsoft Gold Partner, boasting over 20 years of expertise in delivering solutions and services for Microsoft applications, such as Microsoft 365, Azure, and SharePoint.
We assist your business in choosing the appropriate Microsoft products and plans, help accelerate migration from your existing solution, and offer continuous management.
Productivity software like Microsoft 365 is vital to our complete IT services.
As cloud-based services gain traction, numerous IT support tasks can be handled remotely. However, certain situations call for onsite IT support, either by preference or necessity.
Imagine IT ensures a technician is dispatched to your location for any issues that cannot be resolved remotely.
Our Co-Managed IT services are designed to offer you the flexibility to enhance your resources precisely when and where they are most crucial.
We start the process by collaborating with your team to create a strategic plan that pinpoints your strengths and areas for improvement. Then, together, we devise a proposal to boost your IT team’s efficiency by effectively bridging those gaps.
Through this cooperative approach, Imagine IT’s Co-Managed IT services provide a complementary extension to your in-house IT team. By combining our expertise and resources with your team’s unique understanding of your business, we develop a powerful synergy that drives increased productivity, optimized processes, and reinforced security.
Today’s organizations produce a huge amount of data, making it crucial to protect it to maintain business operations. Your data backup and recovery system is a critical investment that can make all the difference in protecting your organization.
We help you select, implement, and manage the backup and recovery solution that best suits your business needs, providing multiple options to fulfill your backup and recovery requirements.
Imagine IT prioritizes keeping your software and operating systems up-to-date to protect your business from cyberattacks.
Failure to do so means missing out on new features and leaving your company vulnerable to hackers who seek out those lacking the latest security updates. If your staff needs more resources or time to manage your IT infrastructure regularly, we can help.
With automated software updates, patch solutions, and security updates, including antivirus and antispam, we ensure business continuity by taking on the critical task of keeping your systems up to date.
Assessing, selecting, and implementing IT hardware and software can be labor-intensive. However, with our expertise and proficiency, Imagine IT is committed to assisting you in identifying the most cost-efficient licensing agreements and hardware tailored to your business needs.
We take charge of the entire procurement process, from installation, maintenance, and system upgrades to retiring outdated hardware.
Are you looking to maintain your IT infrastructure at peak operational efficiency?
Imagine IT offers continuous monitoring and management of all vital network components, such as routers, firewalls, and switches.
Our cutting-edge automated systems effectively identify and report device and connection failures while proactively overseeing and enhancing your computers, servers, and additional network elements.
At Imagine IT, we provide a seamless and efficient onboarding and offboarding process for your staff.
We create a custom process for your org and follow it every time.
At Imagine IT, we provide business-savvy account managers that understand the power of a strong partnership. A frequent cadence of strategic meetings and check-ins will keep your business goals aligned with IT.
We pride ourselves on delivering an awesome customer experience starting day one. And our relationship-based approach and onboarding process is a key part of that experience.
Our onboarding begins with a highly engaged partnership between Imagine IT and your leadership team.
The goal is to align IT more clearly with your corporate mission, provide users with access to better tools, improve staff culture, provide leadership with better visibility into data, and ultimately increase profitability.
All of this will be done as a team. As a relationship-based IT Provider, we deliver an excellent customer experience from day one.
We begin by scheduling a meeting with you to discuss your business needs, goals, and expectations.
In this phase, we also thoroughly assess your existing IT infrastructure, identifying areas for improvement and any potential vulnerabilities.
Based on our findings from the assessment, we design a tailored IT strategy and service plan specifically suited to address your unique requirements and objectives.
Our solutions encompass proactive monitoring, maintenance, security, backup, and disaster recovery measures.
We present our proposed solution to you, detailing the scope of services, costs, and expected outcomes. We collaborate with you to ensure our plan meets your expectations and budget.
Once the proposal is approved, we proceed to the next phase.
Our team begins the implementation process, setting up your systems for remote monitoring and management, installing the necessary software, and configuring network components.
During this phase, we provide your employees with proper training and support to ensure a smooth transition and successful adoption of new technologies.
Once the onboarding process is complete, we transition to our ongoing support and optimization phase.
We continuously monitor and manage your IT infrastructure, promptly addressing any issues and proactively implementing updates and improvements as needed. This ensures your IT environment.
Is it right for your organization? Organizations, from local businesses to global corporations, increasingly rely on Outsourced Managed IT providers to manage their technology needs.
What advantages and benefits will you receive from partnering with a Managed IT Service Provider?
Imagine IT helps organizations of every size make better technology decisions. We do this with expertise, a team approach, and an understanding that your
Typical costs for Managed IT Services are between $75 – $175 per user per month.
Answer these questions to help determine costs:
NOTE: Managed Service Providers offer many different kinds and levels of support. For example, most don’t include cybersecurity as part of their monthly fees … it’s an add-on. So, it’s important to have a clear understanding of exactly what do their IT services include before you make a decision?
JOHN DOE - COMPANY PRESIDENT
At Imagine IT, we believe in proactive protection. That’s why cybersecurity is not just a service—it’s our utmost commitment. As a result, we’ve designed our unique Security Shield as your digital defense system.
Our strategy is simple: anticipate, adapt, and act
At Imagine IT, we’ve redefined technical expertise. Our seasoned team, with their broad and deep IT competencies, helps your business navigate the complex landscape of technology.
Here’s how our expertise sets us apart:
IT and technology solutions for your remote work staff.
Imagine IT recognizes the evolving work landscape and fully supports your business, no matter where your team operates.
As businesses adapt to hybrid and remote work models, the need for agile and dependable IT support has never been more crucial. Our team ensures seamless connectivity, reliable tech support, and secure operations—so your team can focus on what they do best, regardless of their location.
Remote work comes with its unique security challenges. At Imagine IT, we employ advanced cybersecurity measures, including VPNs, secure cloud solutions, and multi-factor authentication, to protect your sensitive data—no matter where your team logs in from.
Performance hiccups can occur anywhere. Our It support ensures that your team’s productivity isn’t hampered by tech glitches—be it at home, in the office, or anywhere in between.
At Imagine IT, we don’t just support your technology. We guide your mission to thrive in this new hybrid and remote work era
JOHN DOE - COMPANY PRESIDENT
Is your technology infrastructure ready to grow with you?
As businesses expand, their technology needs can rapidly evolve – and the right IT support can make all the difference.
At Imagine IT, we understand
the importance of agility and scalability for growing businesses.
Our IT solutions flexibly adapt to your
expanding needs. Whether you’re adding new team members, launching new offices, or introducing new processes, we ensure your IT infrastructure grows with you.
Our support team isn’t just reactive; it’s proactive. We anticipate the growing demands of your IT infrastructure, ready to tackle new challenges as your business expands.
Changing IT providers can feel like a daunting task. But, with a little guidance and knowing the right questions to ask, you can find an IT partner who aligns with your needs. Kick things off by pinpointing what you really need. Understanding your needs will help narrow down potential providers.
Then, look for providers who have experience in your industry. Every industry has unique needs and challenges, and a provider who understand these will deliver more effective solutions.
Here are some essential questions to ask potential providers:
Remember, the goal is to find a provider who can be more than just an IT service; you want a partner who will work with you to help your business thrive.
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