IT Support Services in Bloomington, MN - Imagine IT
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A Cybersecurity Solution You Can Trust

Enjoy peace of mind with protection that anticipates threats, safeguards your operations, and ensures business continuity before, during, and after any security event.

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Security Shield

24/7 Protection — Guaranteed

What Makes The Security Shield Different?

  • 24/7 support from a Security Operations Center
  • A team authorized to remediate, not just notify of a breach.
  • Most Mature Offering / first to SMB market
  • Covers all aspects of tech
  • Fastest service for continual upgrades and improvements
  • Immediate first level incident response

The Shield is Imagine IT’s protection program built into every cybersecurity plan. It is a combination of enterprise-grade technologies, AI, automation, breached device isolation, and processes that monitor for suspicious activity.

It also includes recurring scans, investigations, and frequent user training. The Security Shield is designed around the 6 areas of NIST, the National Institute of Standards and Technology Cybersecurity Framework: The 6 Pillars of NIST:

  • IDENTIFY:
    Document the current gaps and make a remediation plan with a timeline.
  • PROTECT:
    Deploy technologies that avoid breaches
  • DETECT:
    Deploy technologies that detect breaches (assume there will be breaches).
  • RESPOND:
    Document a well-baked Incident Response Plan.
  • RECOVER:
    Deploy bulletproof backup solutions, cyber insurance, and disaster recovery plan.
  • GOVERN:
    Establish processes and partnership roles.

A Next-Generation Cybersecurity Solution

Get Protected

Cybersecurity That Works at Every Level

Our cybersecurity solutions are enterprise-grade but built for small to midsized organizations and local governments.

We combine advanced technologies, 24/7 monitoring, and hands-on consulting to protect your people, systems, and data. With support from our Security Operations Center (SOC) and virtual CISO (vCISO) services, you gain both immediate protection and long-term strategy.

What we deliver:

  • Constant protection — around-the-clock monitoring and rapid threat response.
  • Stronger defenses — tools and processes to prevent, detect, and recover from attacks.
  • Expert guidance — access to seasoned advisors who align cybersecurity with your business goals.
  • Cyber Insurance Savings —providing the services that make your cybersecurity insurance more affordable.
Comprehensive Cybersecurity Solutions - Imagine IT - Bloomington, MN

Cybersecurity Strategy

Beyond the Firewall

Start In the Boardroom

Cybersecurity is a business risk, not just an IT problem. The right strategy begins with leadership and extends across your entire team. A strong plan adapts, protects, and recovers when needed.

Create a Cybersecure Culture

Technology alone isn’t enough. Every employee plays a role in defense. By building awareness and accountability into your culture, you turn your team into proactive defenders.

Talk to a Cybersecurity Advisor

What Cybersecurity Services are Offered by Imagine IT?

Imagine IT offers cybersecurity solutions and consulting services for organizations of all sizes and local city and county governments. Our in-house cybersecurity team protects your data and end users, helps you meet compliance requirements and ensures your organization is fully protected.

Performing recurring cybersecurity risk assessments is crucial for several reasons:

  • Identifying new threats: Cybersecurity risks constantly evolve, and new threats emerge daily.  By conducting regular assessments, organizations can stay up-to-date on the latest threats and vulnerabilities and take steps to mitigate them before they become major problems.
  • Evaluating the effectiveness of security measures: Regular risk assessments help organizations evaluate the effectiveness of their current cybersecurity measures.  By identifying gaps in their security posture, organizations can make informed decisions about where to allocate resources to improve their defenses.
  • Meeting compliance requirements: Many regulations and industry standards, such as PCI DSS and HIPAA, require regular risk assessments as part of their compliance mandates.  Failure to comply with these requirements can result in significant penalties and reputational damage.
  • Ensuring business continuity: Cybersecurity incidents can disrupt business operations and cause significant financial losses.  Regular risk assessments can help organizations identify potential threats and develop contingency plans to ensure the continuity of business operations in the event of an incident.

Cybersecurity is facing a challenge of effectiveness. The reason? Every cyber-attack is orchestrated by intelligent and creative individuals who can maneuver around technological defenses. 

Thus, IT security requires a human touch, including optimizing existing IT and security controls, tapping external experts, and deploying ongoing cyber risk management.

Sole reliance on passwords leaves your systems vulnerable to cyberattacks. The solution lies in multi-factor authentication (MFA), which utilizes extra layers of verification to confirm the identity of your users, safeguarding your vital systems. 

However, the proper implementation of MFA – encompassing documentation, training, onboarding, and help desk support – can demand resources your IT team may not readily have.

An intrusion detection system (IDS) is a critical component of cybersecurity that helps protect computer systems, networks, and data from unauthorized access and attacks.  

Here are several reasons why having an intrusion detection system is important:

  • Threat detection
  • Incident Response
  • Compliance Auditing
  • Protection of Sensitive Data
  • Proactive Security
  • Network Visibility

A network intrusion detection system is essential to a comprehensive cybersecurity strategy to safeguard against today’s digital world’s constantly evolving threat landscape.

Utilizing next-generation Endpoint Detection & Response (EDR), Extended Detection & Response (XDR), or Managed Detection & Response (MDR) antivirus solutions is important for several reasons:

  • Advanced threat detection
  • Rapid incident response
  • Enhanced visibility and control
  • Simplified Management
  • Proactive threat hunting
  • Affordable cyber insurance
  • Compliance and regulatory requirements

Utilizing next-gen EDR/XDR/MDR antivirus solutions provide a more robust and proactive approach to defending against sophisticated threats, helping organizations protect their systems, data, and reputation from cyber threats.

The Security Shield combines enterprise-grade technologies, AI, breached device isolation, and threat hunting and includes recurring scans and frequent user training.

The Security Shield is fully layered and includes the following:

  • Multi-factor authentication
  • Password management
  • Email protections
  • Training

The Security Shield is designed around the “Zero-Trust” and the 6 pillars of the National Institute of Standards and Technology (NIST) Cybersecurity 2.0 Framework:

  1. Identify
  2. Protect
  3. Detect
  4. Respond
  5. Recover
  6. Govern

In short, we will lock it down, train your users, monitor for breaches, and continually improve your cybersecurity posture.

Our client’s staff are enrolled in a Security Awareness Training Program that includes recurring phishing campaigns, training videos, and quizzes. Security awareness training is a crucial component of a cybersecurity strategy to mitigate risk and protect information assets.

Our Security Strategy is based upon a nationally recognized framework, i.e., NIST CSF.

Why is this important?

Basing your cybersecurity strategy on a framework can provide several important benefits.  Here are some reasons why it’s beneficial to establish your cybersecurity strategy on a framework:

  • A comprehensive approach
  • Standardization
  • Proven best practices
  • Risk-based approach
  • Compliance requirements
  • Scalability and flexibility
  • Efficiency and effectiveness

Adhering to a framework helps organizations enhance their cybersecurity posture, reduce vulnerabilities, and improve their overall cybersecurity resilience.

We perform internal and external vulnerability scans at least monthly. Why is this important? Performing monthly vulnerability scanning for these reasons:

  • Identify and patch vulnerabilities.
  • Compliance requirements
  • Risk management
  • Proactive security measures
  • Protect reputation and brand image.
  • Cost-effective security practice
  • Affordable cyber insurance

Monthly vulnerability scanning is essential to a comprehensive cybersecurity strategy to safeguard critical systems, data, and applications from potential cyber threats.

A virtual Chief Information Security Officer (vCISO) can help reduce risk in several ways:

  • Cybersecurity Strategy: A vCISO can work with the organization to develop and implement a comprehensive cybersecurity strategy tailored to their specific needs.  This can include identifying and mitigating vulnerabilities, implementing security best practices, and establishing incident response plans.
  • Risk Assessment: A vCISO can conduct a thorough risk assessment to identify potential security threats and vulnerabilities within the organization’s systems and networks.  This can help prioritize the implementation of security measures to reduce risk.
  • Compliance: A vCISO can ensure the organization complies with relevant industry regulations and standards, such as HIPAA or PCI DSS.  By doing so, they can help the organization avoid costly penalties and legal action due to non-compliance.
  • Training and Education: A vCISO can educate the organization’s employees on cybersecurity best practices and provide ongoing training to ensure they know the latest threats and how to respond to them.  This can reduce the risk of human error and improve overall security awareness within the organization.
  • Incident Response: In the event of a cybersecurity incident, a vCISO can lead the incident response efforts and work to mitigate the impact of the incident.  This can include forensic analysis, communication with stakeholders, and implementing measures to prevent future incidents.

We have a documented Incident Response Plan (IRP) and rehearse it annually, and we also perform tabletop exercices with our customers.

An IRP is critical for many reasons:

  • Preparedness
  • Timely response
  • Consistency
  • Affordable Cyber Insurance
  • Compliance
  • Continuous Improvements
  • Communication and Coordination

Having a documented Incident Response Plan and rehearsing it annually helps organizations minimize the impact of security incidents and protect their systems, data, and reputation.

Our client’s staff are enrolled in a Security Awareness Training Program that includes recurring phishing campaigns, training videos, and quizzes. Security awareness training is a crucial component of a cybersecurity strategy to mitigate risk and protect information assets.

Cybersecurity Onboarding Process

At Imagine IT, we follow a meticulous process to ensure the effective implementation and delivery of our cybersecurity services through The Security Shield.

STEP 1

Comprehensive Assessment

Comprehensive cybersecurity assessment uncovering risks, gaps, and business-critical vulnerabilities.

STEP 2

Tailored
Solution Design

Design a tailored Security Shield roadmap aligned with your goals and compliance.

STEP 3

Seamless Implementation

Implement security solutions smoothly, coordinating with your team to reduce disruption.

STEP 4

Proactive Monitoring and Detection

Continuously monitor systems, detect suspicious activity early, and neutralize emerging cyber threats.

STEP 5

Incident Response and Remediation

Respond quickly to incidents, contain damage, restore operations, and strengthen future defenses.

Are You Underspending on Cybersecurity?

Experts recommend that businesses allocate 7–12% of their IT Support budget to cybersecurity.

Although this is a small fraction of the budget, it is often overlooked, and most organizations spend far less.

  • Make sure you understand the risks involved with IT support plans that don't offer full cybersecurity. If you pick and choose which areas to protect, your organization is open to attacks.
  • Other IT companies leave it up to you to decide which protections you want. But at Imagine IT, we don't play the guessing game. We factor full cybersecurity protection into all of our plans.

Secured to Scale

We know there’s no one-size-fits-all answer. The right spend depends on your size, industry, and risk level. What matters most is building a fully layered solution that’s tailored to your organization, and we will make sure we cover all your bases, without breaking the bank.

Would you spend thousands of dollars on an alarm system for your home, just to leave the back door unlocked?

Are you prepared for the possibility and eventuality of a cyber-attack?

Incident Response & Disaster Recovery

A strong incident response plan helps you quickly detect, contain, and resolve security events—reducing damage and downtime.

For local governments, this safeguards public trust and protects sensitive data. For SMBs, it keeps operations running and prevents costly losses in revenue and reputation.

Disaster recovery complements response by restoring critical systems and data after an incident, ensuring your organization can bounce back fast.

What is Managed Cybersecurity, and why does it matter?

Managed Cybersecurity Services

Managed cybersecurity is a strategic choice to have proven experts protect your digital assets. Instead of managing security alone, you gain a partner with the tools, skills, and resources to keep your organization safe.

With Imagine IT, this includes:

  • Multi-Factor Authentication (MFA)
  • Intrusion Detection and Response
  • Vulnerability Scanning
  • Remediation

This isn’t just outsourcing—it’s a partnership designed to safeguard your business every day.

Are you spending too much or too little?

Your 24/7 Cybersecurity Partner

A Managed Cybersecurity Service Provider goes beyond offering tools and solutions—it delivers continuous monitoring, rapid response, and strategic guidance.

At Imagine IT, our team acts as your frontline defense, managing your cybersecurity infrastructure around the clock and ensuring comprehensive protection. As the risks and demands of modern cyberthreats evolve—we proactively evolve your security posture as threats change.

By combining innovative platforms like Microsoft 365 and the Cloud with hands-on expertise, we help you maximize IT investments, reduce risk, and build long-term resilience.

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