What Are CIS Controls? A Complete Guide for SMBs to Strengthen Security
TL;DR How CIS Controls Help Small Businesses Reduce Cyber Risks Small and medium-sized businesses are
While you wait, your team cannot work, your customers cannot find you and your business loses dollars every hour. When your systems go down, every minute matters.
Your IT support should act like it.
The Security Shield
Quick Response Times
Stop Settling for Slow IT Support
The #1 Reason Companies Switch IT Providers
You’re not alone if you’ve ever felt stranded with unresponsive IT support. It’s incredibly frustrating when the same tech issues pop up again and again.
The main reason organizations like yours switch IT providers is to find a partner that provides timely, reliable support and a full strategy to prevent those frustrating recurring issues.
Learn More About DEFCON Our IT support Response System →
We turn IT into a strategic advantage that keeps you competitive and ready for what’s next.
We know the dangers of a security breach — loss of time, money, and trust.
That’s why we make security a top priority in everything we do. Our Security Shield protects your organization 24/7 from evolving threats.
It’s a huge responsibility to protect yourself, your clients, and your reputation. Leave it to us.
When IT and technology work hand-in-hand with your vision, something remarkable happens, and strategic IT support and technology does even more…
Responsiveness, reliability, security, and strategy.
Our onboarding begins with a highly engaged partnership between Imagine IT and your leadership team.
As a relationship-based IT provider, we put collaboration at the forefront of customer experience.
Together, we can:
We begin by scheduling a meeting with you to discuss your business needs, goals, and expectations.
In this phase, we also thoroughly assess your existing IT infrastructure, identifying areas for improvement and any potential vulnerabilities.
Based on our findings from the assessment, we design a tailored IT strategy and service plan specifically suited to address your unique requirements and objectives.
Our solutions encompass proactive monitoring, maintenance, security, backup, and disaster recovery measures.
We present our proposed solution to you, detailing the scope of services, costs, and expected outcomes. We collaborate with you to ensure our plan meets your expectations and budget.
Once the proposal is approved, we proceed to the next phase.
Our team begins the implementation process, setting up your systems for remote monitoring and management, installing the necessary software, and configuring network components.
During this phase, we provide your employees with proper training and support to ensure a smooth transition and successful adoption of new technologies.
Once the onboarding process is complete, we transition to our ongoing support and optimization phase.
We continuously monitor and manage your IT infrastructure, promptly addressing any issues and proactively implementing updates and improvements as needed. This ensures your IT environment.
Imagine IT offers a wide range of Managed IT Support and Solutions. We have flexible options like fully outsourced IT for businesses without IT staff. And co-managed IT for those needing extra support alongside their current team.
A Managed IT Help Desk is a dedicated technical support service provided by IT experts who handle troubleshooting, system issues, user requests, and technical guidance — remotely or on-site — to keep your business running smoothly.
Imagine IT created The Security Shield, a fully-layered, enterprise-grade cyber security solution for small to mid-sized organizations and city and county government offices.
Full IT Support covers everything from day-to-day helpdesk assistance and system monitoring to cybersecurity, cloud management, data backup, and strategic IT planning — ensuring your entire IT environment runs smoothly.
Unlike break-fix models that only respond when problems occur, Full IT Support is proactive — preventing downtime through continuous monitoring, maintenance, and strategic upgrades.
You gain fast issue resolution, reduced downtime, predictable costs, access to certified experts, and the ability for your internal team to focus on strategic initiatives instead of daily IT issues.
It ensures employees always have reliable technical support, improves productivity, and eliminates the need to build and manage a costly in-house IT support team.
An IT support company provides technical assistance, network management, cybersecurity, data backup, and cloud solutions to keep your business systems running efficiently and securely.
An IT support specialist resolves user issues, manages network configurations, updates software, and ensures your technology aligns with business goals through proactive maintenance.
Business IT support helps streamline workflows, prevent downtime, protect data, and keep systems optimized so teams can focus on productivity instead of tech problems.
IT support focuses on resolving immediate technical issues, while IT services include broader solutions like strategy, infrastructure management, and digital transformation.
Outsourced IT support provides access to skilled professionals, reduces hiring costs, and ensures your technology is managed proactively — keeping your business secure and efficient.
TL;DR How CIS Controls Help Small Businesses Reduce Cyber Risks Small and medium-sized businesses are
TL;DR A Complete Guide to Using Immutable Backups Against Ransomware While it’s essential to adopt
“That’s the way we’ve always done it.”That phrase might feel familiar. It also might be