Technology plays a significant role in fueling business growth, operational efficiency, and competitiveness in the modern business environment. However, technology brings challenges that may be difficult for small- to medium-sized businesses. Common technology problems like system failures, lack of modern IT infrastructure, lack of cybersecurity, issues with networks, etc., can be stumbling blocks for companies aiming for digital transformation.
Fully managed IT services offer a comprehensive and effective solution to these tech issues, empowering businesses to focus on their core business goals while leaving the IT work to experts.
This blog explores common technology problems that managed IT services can easily resolve.
Benefits of Managed IT Service Providers
Managed IT service companies provide complete, end-to-end IT solutions and support to small and medium-sized businesses or organizations that outsource IT management tasks. IT MSPs (managed service providers) offer robust information technology solutions to tackle problems arising during an organization’s digital transformation.
Managed IT services are very useful in solving technology problems related to one or more of the following:
- Network management and security
- Hardware and software management
- System monitoring and tracking
- Data security and backup
- Cyber threat management
- Cloud services management
- Compliance management
Technology Problems Managed IT Services Handle
Some of the common technology problems that managed IT services can solve are:
1. Lack of In-house IT Experience
Many organizations, especially small and medium-sized businesses, often cannot keep pace with evolving technologies and struggle with inexperienced IT teams and a lack of constant IT support. This can result in extended system downtimes, unresolved technology problems, and reduced productivity.
IT-managed services companies, on the other hand, are qualified professionals who:
- Remain current and updated with the latest technology and trends
- Offer uninterrupted, 24/7 assistance and resolve issues promptly
- Proactively track and monitor systems and pre-empt issues
2. Poor Cybersecurity Measures
Another significant technology problem is cybersecurity. With ever-growing cybercrimes targeting small to medium-sized companies, cybersecurity becomes paramount for organizations. These crimes, such as malware, ransomware, data breaches, or unauthorized access, can cause irreparable damage to data, systems, finances, and even the company’s reputation.
Top managed services typically handle such threats by:
- Implementing robust state-of-the-art security measures and technologies, such as firewalls, antimalware software, and encryption
- Using threat or vulnerability detection measures and incident response plans
- Complying with industry standards, such as GDPR, PCI DSS, and HIPAA
- Training and educating employees on cybersecurity and cybercrime awareness
3. Legacy Systems or Old Technology
Many businesses often need help with legacy or outdated systems and technology, which makes it impossible for them to scale, improve performance, or transform digitally. Keeping abreast of the latest IT developments in hardware, software, or other IT infrastructure can be another bottleneck for in-house IT teams. An IT MSP can solve these technology problems by:
- Using modern systems and advanced software
- Adopting cloud computing, AI, ML, and other newer technologies for efficient business operations
- Patching and upgrading these systems periodically to prevent malware
- Laying out clear IT roadmaps and implementation strategies in line with the business goals
4. Weak Data Backup and Recovery Plans
Data governance, including data management, backup, and recovery, is non-negotiable for any business. However, these become challenging for small businesses if they do not have an in-house IT department. Fully managed IT services overcome these issues by handling:
- Data governance via frequent data backups, using data security measures, and having strong data recovery plans in place
- Data storage through secure solutions
- Data analytics using relevant tools for further action
5. Unreliable or Unsecure Networks
Business operations rely on solid and reliable networks. Network issues such as low speeds, downtime, and connectivity problems can disrupt or halt business activities. Weak, unprotected networks risk exposure to data breaches, malware, and system hacks.
Such IT problems can be solved by managed IT services by:
- Constantly monitoring networks for vulnerabilities and threats
- Implementing robust security protocols like encryption to prevent unauthorized access
- Strengthening network architecture and optimizing the design for enhanced performance
- Managing and optimizing network speeds
6. Scaling Problems
A company’s IT requirements need to keep pace with its business objectives and growth plans. To match business growth, scaling IT infrastructure, including users, systems, software, and services, can be complicated, challenging, and costly.
Managed IT services solves these technology problems by:
- Using flexible solutions that can adapt to changing business needs means a business can either include or remove a service as needed without investing more in additional equipment
- Offering subscription and pay-per-use payment models, which can help reduce IT infrastructure costs
- Quickly deploying new technology to support business expansion
- Using cloud computing to provide scalable solutions and services
7. Lack of Proper Communication
Small business internal IT teams are usually not equipped to provide 24/7 IT support and regular system updates. Additionally, these teams may lack the training to communicate effectively with stakeholders, which leads to service delays.
IT managed services companies can solve this technology problem by:
- Always being available to address system or service issues
- Communicating frequently about issues, performance, updates, threats, etc.
- Drawing up a strong collaboration and communication framework for seamlessly working together with businesses
Choose Your Managed IT Services Provider Now
Co-managed IT services or fully managed it services have the necessary experience and expertise to handle technology problems you may face as part of your digital transformation process.
Imagine IT is a leading and experienced provider of managed IT services, offering advanced solutions in cybersecurity, data management, IoT and connectivity management, network management, cloud services, and more. Trust our experienced professionals to take care of all your IT needs and provide dedicated IT support to your business. Contact us now!
